Privacy Policy
# PRIVACY POLICY
At Swapnotech, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and secure your data.
## 1. Information We Collect
We collect information necessary to process your orders and provide client support, including:
* **Contact Information:** Name, email address, contact phone, and WhatsApp number.
* **Order & Configuration Information:** Target domain names, subscription login emails, preferred system usernames/passwords, or website links.
* **Transaction Details:** bKash/Nagad transaction IDs and manual payment screenshots.
## 2. How We Use Your Information
We use your data solely to:
* Process your orders, register licenses, and configure subscription accounts.
* Validate manual payments and verify transactions.
* Securely deliver software packages (ZIP files).
* Provide support and communicate project tracking updates.
## 3. Data Retention & Automatic Purge Policy
To ensure maximum client security and optimal storage usage:
* **Payment Screenshot Purging:** All uploaded payment receipt screenshots are strictly used for manual verification. In compliance with our security standards, these images are securely and permanently deleted (purged) from our local storage and public directories **after 30 days (1 month)**.
* We retain order tracking and transaction metadata for licensing, invoicing, and history records as long as your license remains active.
## 4. Information Security
We implement robust administrative, technical, and physical security measures to protect your personal data from unauthorized access, loss, or disclosure. Passwords collected for subscription configuration are encrypted and handled privately.
## 5. Third-Party Sharing
Swapnotech does not sell, rent, trade, or share your personal information with third-party advertisers or unauthorized external services.
## 6. Contact Us
If you have any questions regarding this Privacy Policy, please contact us at support@swapnotech.com.
At Swapnotech, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and secure your data.
## 1. Information We Collect
We collect information necessary to process your orders and provide client support, including:
* **Contact Information:** Name, email address, contact phone, and WhatsApp number.
* **Order & Configuration Information:** Target domain names, subscription login emails, preferred system usernames/passwords, or website links.
* **Transaction Details:** bKash/Nagad transaction IDs and manual payment screenshots.
## 2. How We Use Your Information
We use your data solely to:
* Process your orders, register licenses, and configure subscription accounts.
* Validate manual payments and verify transactions.
* Securely deliver software packages (ZIP files).
* Provide support and communicate project tracking updates.
## 3. Data Retention & Automatic Purge Policy
To ensure maximum client security and optimal storage usage:
* **Payment Screenshot Purging:** All uploaded payment receipt screenshots are strictly used for manual verification. In compliance with our security standards, these images are securely and permanently deleted (purged) from our local storage and public directories **after 30 days (1 month)**.
* We retain order tracking and transaction metadata for licensing, invoicing, and history records as long as your license remains active.
## 4. Information Security
We implement robust administrative, technical, and physical security measures to protect your personal data from unauthorized access, loss, or disclosure. Passwords collected for subscription configuration are encrypted and handled privately.
## 5. Third-Party Sharing
Swapnotech does not sell, rent, trade, or share your personal information with third-party advertisers or unauthorized external services.
## 6. Contact Us
If you have any questions regarding this Privacy Policy, please contact us at support@swapnotech.com.